If you've spent any time on this website, you've met Flix — the tall, blue, faceted giraffe who turns up on our vans, our pages, and more often than not, somewhere in the background of a job photo. People ask us two things about him more than anything else: why a giraffe, and why is he blue? It's about time we told his story properly.
Roots on the savanna
Every giraffe has family, and Flix is no different. Out on the savanna, under the acacia trees, his cousins still stand exactly as giraffes always have — tall, patient, watching the horizon. Flix grew up around that same quiet confidence: the kind that comes from being able to see further than everyone else, and from taking the long view instead of rushing in. He never lost that. It's just that, somewhere along the way, his path bent north — all the way to Bristol and Bath — and he came back looking a little different to the rest of the herd.
Why blue, why faceted
Here's the honest answer: Flix is built the way good heating work is done — in clean, precise, deliberate lines. Every facet on him is a flat, honest surface, fitted edge to edge with the next, the same way a well-run pipe joint or a properly sized radiator should fit together without fuss or shortcuts. Nothing on Flix is rounded off or approximate, because nothing we do on a job should be either.
The blue is deliberate too. It's the colour of clear water, of a calm sky, of a system running exactly as it should — quietly, efficiently, without drama. And right in the centre of his chest sits the Splix hexagon, the same mark on our vans and our paperwork. It's not just a logo stuck on for branding's sake. It's meant to say that everything Flix does, he does with Splix at the heart of it — literally.
Standing tall, looking ahead
Giraffes are tall for a reason: it lets them see what's coming, reach what others can't, and spot trouble long before it's a problem. That's exactly the outlook we want every visit to have — not just fixing what's in front of us today, but thinking about the bigger picture. A boiler sized properly instead of guessed at. A heat pump installed to actually perform, not just switch on. A system built to run efficiently for years, not just pass today's inspection.
That's where the sustainability side of Flix comes in. He's not just decoration — he's a reminder of why we do things properly the first time: because a well-fitted, well-designed heating system wastes less energy, costs less to run, and puts less strain on the planet than one that was rushed or oversold. Efficient heating isn't just good practice, it's the more sustainable choice for Bristol and Bath, one home at a time. Flix is there to keep us honest about that.
His job here
These days, Flix's job is simple: to be the friendly face of Splix, and a reminder of what we're aiming for on every job — honest advice, careful work, and systems that are genuinely built to last and run efficiently. He doesn't fix boilers himself (his hooves aren't really built for spanners), but he's always somewhere nearby, keeping an eye on the horizon, exactly like his family back on the savanna always taught him to.
So next time you spot Flix on the side of a van or the top of a page, you'll know: he's not just a mascot. He's a giraffe with roots, a bit of engineering pride in his facets, and a genuine soft spot for a job done properly.