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About us

About Splix Heating Innovations

Splix Heating Innovations is a local, independent heating and plumbing company serving homeowners across Bristol, Bath, and the surrounding areas. All work is carried out by fully vetted, Gas Safe registered engineers.

Who we are

Meet Kye

Splix was founded by Kye Choules, a Gas Safe registered plumbing and heating engineer with over 20 years’ experience in the industry. Kye started Splix to offer homeowners a better alternative to large impersonal contractors — a local engineer who takes the time to understand the job properly, gives honest advice, and takes pride in every installation, repair, and service he carries out.

Whether it is a straightforward boiler service or a full heating system installation, every job is treated with the same level of care. Kye and the Splix team treat every customer’s home as if it were their own — working cleanly, communicating clearly, and leaving the property as tidy as they found it.

Kye Choules, founder of Splix Heating Innovations

Kye Choules, founder of Splix Heating Innovations

Flix, a blue low-poly giraffe, standing among a family of real giraffes on the savanna at sunset
Meet the mascot

Meet Flix

Flix is our blue, faceted giraffe — and yes, there’s a proper story behind him: where he comes from, why he’s built the way he is, and what a giraffe has to do with sustainable, efficient heating. Read the full story on our blog.

Read Flix’s story →
Our process

How we work

We keep things straightforward from first contact to job completion.

  • Survey and assessment — we visit your property, assess the system, and take the time to understand exactly what is needed before recommending anything.
  • Clear advice — we explain what we have found and what your options are. We give honest recommendations, not up-sells.
  • Transparent quote — you receive a clear, itemised price before any work begins. No surprises on the invoice.
  • Professional work — installations, repairs, and services are carried out by our own engineers to a consistently high standard.
  • Proper handover — on completion we walk you through the work, explain how everything operates, and leave you with all relevant documentation.
Heating engineer and homeowner reviewing installation documentation beside a new heat pump

Professional installation and clear handover — part of how Splix works on every job

Flix, the Splix mascot, on the colourful streets of Totterdown, Bristol

Bristol through and through — proud to work on the streets we call home

Accreditations

All Splix engineers are Gas Safe registered and carry identification at all times. You can verify Gas Safe registration status at any time through the Gas Safe Register website.

As Worcester Bosch Accredited Installers, we install Worcester Bosch boilers to the manufacturer’s standards and can offer extended warranty benefits on qualifying installations. We have in-depth knowledge of the Worcester Bosch range alongside broad experience across other leading manufacturers.

Gas Safe Register, Splix Heating Innovations, Vaillant, Worcester Bosch Accredited Installer, City & Guilds and Checkatrade accreditation logos

What customers value

“Outstanding workmanship, exceeded my expectations. Kye’s delivery of effective communication, evaluation of problems and technical knowledge all aided a high-quality outcome and schedules met. Look forward to working with Kye again in the future.”

Charlie, Property Developer — Full heating system with boiler, gas, hot & cold, drainage and bathroom design/installation.

“Kye did a full boiler conversion to swap my outdated heating system for a combi boiler with two heating zones. He worked with minimum disruption and kept me up to date throughout, including a great walk-through of the new boiler and thermostat controls. Really pleased with the efficient new boiler and the tidy install.”

Tom, Project Planner — Boiler conversion to combi with two heating zones.

“We found a professional, reliable plumber and heating engineer. He turned up — not like some. Neat and tidy job. Would recommend Kye from Splix without hesitation. 100% happy.”

Homeowner — Unvented hot water cylinder replacement.

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