Professional boiler fault diagnosis and repairs across Bristol, Bath, and the surrounding areas. Whether your boiler is losing pressure, making unusual noises, locking out repeatedly, or simply not heating properly — our Gas Safe registered engineers will identify the cause and give you honest advice on the best course of action.
Modern boiler systems from leading manufacturers including Vaillant
Common faults
Common boiler faults we diagnose
Boiler losing pressure repeatedly
Boiler locking out and displaying fault codes
Kettling, banging, or rumbling noises from the boiler
No heating or hot water
Boiler firing but radiators not heating properly
Pilot light or ignition failures
Pump failures and circulation problems
Frozen or blocked condensate pipes
Faulty diverter valves
Sensor and thermostat faults
Increased gas consumption without explanation
Why do boilers lose pressure?
Low boiler pressure is one of the most common heating faults in UK homes. A boiler that repeatedly drops below its operating pressure range is pointing to an underlying problem — simply repressurising from the filling loop is not a long-term fix.
Pressure loss typically occurs due to small leaks within the heating system, faulty pressure relief valves, expansion vessel faults, radiator leaks, or air trapped inside the system. Corrosion within older pipework can also cause gradual pressure loss over time.
We carry out full system inspections to identify the exact cause of pressure loss and restore safe, stable operation — rather than just topping the system up and leaving the root cause undiagnosed.
Kettling, banging, and noisy boilers
Kettling — a rumbling, banging, or whistling sound coming from the boiler — is usually caused by restricted water circulation inside the heat exchanger. As heat becomes trapped in restricted areas, localised boiling occurs and creates the characteristic noise.
The most common causes are magnetite sludge build-up, limescale accumulation, poor system circulation, pump problems, or incorrect flow rates. Left untreated, kettling significantly reduces boiler efficiency and places stress on internal components. In many cases, professional powerflushing and system cleaning can resolve the issue — though a thorough diagnosis is needed first to confirm the cause.
Boiler lockouts and fault codes
Modern boilers lock out — shutting down and displaying a fault code — when their safety systems detect an unsafe operating condition. A lockout is the boiler protecting itself, not simply a nuisance. Resetting without diagnosing the underlying cause will result in repeated lockouts and potential component damage.
Common causes of lockout include low water pressure, overheating, pump failures, blocked heat exchangers, ignition faults, frozen condensate pipes, poor circulation, and sensor faults. We diagnose the exact cause using the fault code and a system inspection before carrying out any repair work.
Cold radiators and poor heating performance
If radiators are cold at the bottom while warm at the top, or if some radiators heat and others do not, the most likely cause is sludge accumulation in the heating system. Over time, magnetite and corrosion debris settle in areas of low flow — particularly at the bottom of radiators and inside the boiler heat exchanger — reducing heat transfer and restricting circulation.
This forces the boiler to work harder to maintain temperatures, increasing gas consumption and wear on components. Powerflushing removes these deposits and restores proper radiator performance. If the system lacks inhibitor protection or a magnetic filter, we advise adding both to prevent recurrence.
Repair or replace?
Whether to repair or replace depends on the age of the boiler, its efficiency rating, how often it is breaking down, whether parts are still readily available, and the overall condition of the heating system.
As a general guide, a modern condensing boiler under ten years old is usually worth repairing if the fault is straightforward. An older non-condensing boiler with a history of repeated breakdowns may cost more to maintain than a replacement installation — and will almost certainly be using significantly more gas year on year.
We give honest advice. If a repair is the right answer, we say so. If replacement would serve you better in the long run, we explain why and provide a clear installation quote alongside the repair option — so you can make an informed decision.
Why choose Splix?
We combine practical boiler repair experience with a thorough understanding of heating system hydraulics, corrosion science, and boiler efficiency. We do not guess at faults — we diagnose properly. All our engineers are Gas Safe registered and carry identification, and every repair is backed by full public liability insurance.
We serve homeowners across Bristol, Bath, and the surrounding areas, providing clear advice on what is wrong, what it will take to fix it, and whether repair or replacement is the better option for your specific situation.
Frequently asked questions
Why does my boiler keep losing pressure?
If your boiler pressure drops repeatedly, there is an underlying cause that needs diagnosing — a leak in the system, a faulty pressure relief valve, an expansion vessel problem, or a failing component. Simply repressurising without finding the cause means the problem will return. We carry out a full system inspection to identify and fix the root issue.
What causes boiler kettling?
Kettling is caused by restricted water flow inside the boiler heat exchanger, usually due to magnetite sludge, limescale, or a circulation problem. The noise comes from localised boiling in areas where heat cannot escape efficiently. It needs diagnosing and addressing — leaving it causes ongoing damage to the heat exchanger and increases gas consumption.
Is it worth repairing an old boiler?
It depends on the age, efficiency rating, breakdown history, and parts availability. Modern boilers under ten years old are usually worth repairing. Older non-condensing boilers that break down frequently and run at low efficiency are often better replaced. We give you honest advice on both options with clear costs for each, so you can decide what is right for your circumstances.
Why is my boiler using more gas than usual?
Increased gas consumption often points to a system efficiency problem: sludge or scale build-up restricting circulation, incorrect boiler settings, a faulty thermostat, system imbalance, pump problems, or ageing components. When a heating system is contaminated, the boiler has to run for longer to reach the desired temperature — which directly increases fuel usage. A service and system inspection can identify the cause.